How do I view my point balance?

- Your point balance will show on your Account page after a few days.

How do I redeem my points?

- When you have enough points to redeem, simply select the reward you wish to redeem and click “Redeem.”

Can I use my points during checkout?

- Points can be redeemed at checkout for all orders. You will need a minimum of 300 points to redeem a discount during checkout.

What happens if a friend I refer cancels their order?

- If a friend you referred cancels their purchase, their purchase will no longer count toward your successful referrals.

Why did my account balance go down?

- You, or someone you referred, cancelled a purchase.

I completed an activity but didn’t earn points!

- It can sometimes take a few minutes for us to process your activity and provide your points.

Do my points expire?

- Yes, points expire after 6 months of inactivity. This means if you take no actions to either earn or spend points for 6 months, they will expire. If they expire, your point balance will return to 0.