Shipping and Delivery 2023
Free shipping on orders with pre-tax value of $100+
At checkout, you will be able to select your desired shipping method to fit your needs.
How much do I pay for shipping? When can I expect my order?
|SHIPPING METHOD||SHIPPING TIME||SHIPPING FEE|
|Free Standard||5-10 business days||Free with $100+ orders (pre-tax)|
|UPS Ground||3-5 business days||$9.95|
|UPS Express||2-3 business days||$21.95|
|Overnight||1 business days||$34.95|
*Applies to U.S Shipping only. Free ground shipping only applies to U.S. customers (excludes Puerto Rico, Alaska, & Hawaii).
*Orders marked UPS Express or Overnight will ship same day if received before 2 pm PST Monday through Friday. If a UPS Express or Overnight is received after 2 pm PST, your order will ship the next business day.
Orders shipped to Puerto Rico, Alaska, Hawaii and PO boxes are sent via First-Class Mail or USPS Priority Mail. Unfortunately, we cannot offer express shipping for these locations.
Once shipped, you will receive a shipment confirmation email with tracking number. Orders may be split across multiple shipments and may not ship all on the same day; should this apply to your order, you will receive a notification via email.
Kindly note, processing times may vary and increase during promotional periods.
We immediately start working on your order as soon as we receive it to ensure you receive it quickly. We are unable to guarantee cancellations after orders have been confirmed. Processing fees such as credit card fees will not be refunded on cancellations. Please review your order carefully prior to checking out.
Preorders: When do they ship? How are preorders processed?
Preorder is charged immediately at checkout - not when the item ships
If you order a preorder item with an instock item, you will only be charged for shipping once. You will not be charged again once your preorder has shipped
Preorder items are not eligible for express shipping and will ship ground with tracking. For returns on preorders, you have 30 days from the day the order has shipped. We will communicate updates on shipping dates for preorders on the product page.
For any additional questions regarding shipping, you may contact our Customer Care Team at firstname.lastname@example.org